The British Journal of Psychiatry 150: 476-481 (1987)
© 1987 The Royal College of Psychiatrists
Improving the quality of care on psychiatric hospital rehabilitation wards. A controlled evaluation
A Lavender
Department of Psychology, Maidstone Hospital, Kent.
This study attempted to use feedback from the Model Standards
Questionnaires (a series designed to measure the quality of care) to
improve care on a psychiatric hospital's rehabilitation wards. Both a
controlled and quasi-experimental design were used. The controlled design
provided evidence that feedback from the Questionnaire concerned with the
Individual Programmes of Treatment and Care led to improvements in these
practices but not for the remaining three questionnaires. The
quasi-experimental design indicated that the significant generalised
improvement in care, over all questionnaires, was most likely due to the
feedback.